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Published: 23/01/2015

iTunes - De-authorise and Re-authorise Your ComputerStar Icon


You cannot authorise more than 5 computers.


A easy solution with just a few clicks, for those that are not sure or don't know what iTunes is, please feel free to read about Apple iTunes here: https://www.apple.com/uk/itunes/
iTunes Logo
iTunes is the best way to organise and enjoy the music, films and TV programmes you already have - and shop for the ones you want to get. iTunes works on Mac, PC, iPad, iPhone, iPod touch and Apple TV.

Now onto the problem, if you have an Apple device like me, I have used my iPhone with a few computers over the last couple of years. And upon using my Apple device on my new laptop I received a popup message telling me ‘You cannot authorize more than 5 computers’.

After a little searching around, I did manage to find some answers to my problem but they were all a little too vague. Hence why I wrote a new article on this topic and I hope it also helps others.

Now it's time to simply show you how to solve this little problem.

iTunes De-authorise and Re-authorise Your Computer 1

Load iTunes and select iTunes Store tab on the top menu.
Click the Sign In icon and ‘Sign In to the iTunes Store’ if you already have not done so.

iTunes De-authorise and Re-authorise Your Computer 2

Once again click the Sign In icon and select 'Account Info', and you will once again have to sign in securely and click ‘View Account’.

iTunes De-authorise and Re-authorise Your Computer 3

Once signed in, the Account Information page will appear.
Under the Account Information page you will see ‘Apple ID Summary’ at the top of this page, in this section you will see ‘Computer Authorizations’ and the text ‘5 computers are authorised to play content purchased with this Apple ID.

This is your limit and you’re not allowed more than this amount of authorized computers. The only solution is to de-authorise all computers and this will reset your computer count. Click ‘De-authorise All’ to continue.

iTunes De-authorise and Re-authorise Your Computer 3

You will receive a prompt popup box, click ‘De-authorise all computers’ to continue.

iTunes De-authorise and Re-authorise Your Computer 4

Another prompt popup box will display telling you ‘De-authorisation complete’, press OK to continue.

iTunes De-authorise and Re-authorise Your Computer 5

You will be returned back to your Account Information page. You will now see that your 'Computer Authorisations' counter has been reset to ‘0’.
You can now re-authorise each computer as and when requested to do so by iTunes.

Please note: You may only ‘de-authorise all’ once per year, if you need to do this process again and your year has not elapsed, then you will have to contact Apple Support - http://www.apple.com/support/itunes/contact/

If you need to Re-authorise your computer, follow the simple instructions below:

iTunes De-authorise and Re-authorise Your Computer 6

Click the Menu icon in the upper left hand corner and select ‘iTunes Store’ and ‘Authorise This Computer...’

iTunes De-authorise and Re-authorise Your Computer 7

A ‘Authorise This Computer’ prompt popup box will appear, enter your Apple ID and Password and click the ‘Authorise’ button to continue.
A second prompt popup box will appear telling you ‘Computer Authorisation was Successful’ and ‘You have authorized one computer of your available 5.’
Click 'OK' to continue.

Hey presto and you’re done, now you can add up to another 4 computers at any time.
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